Effective Date: April 2024

1. Introduction

PetNet.NZ (“Directory”) respects the privacy of its users (“Users”). This Privacy Policy describes the types of information we collect from Users, how we use that information, and the steps we take to protect it.

2. Information We Collect

We collect the following information from Users:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Listing Information: When you submit a Listing, we collect information about your business, such as its name, contact information, services offered, and description.
  • Usage Data: We collect information about your use of the Service, such as the pages you visit, the searches you perform, and the Listings you view.
  • Cookies and other Tracking Technologies: We may use cookies and other tracking technologies to collect information about your activity on the Directory.

3. Use of Information

We use the information we collect from Users for the following purposes:

  • To operate and maintain the Directory.
  • To provide Users with the Services they request.
  • To personalize the User experience.
  • To send Users information about the Directory, including features, promotions, and updates.
  • To improve the Service and develop new features.
  • To comply with legal requirements.

4. Sharing of Information

We may share User information with third-party service providers who help us operate the Directory, such as data storage providers and email marketing platforms. These service providers are obligated to use User information only for the purpose of providing services to us.

We may also disclose User information if required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, the rights of others, or public safety.

5. User Choices

Users can manage their account information and preferences by logging into their account.

Users can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Users can also choose to disable cookies in their web browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Directory.

Users submitting documents for verification understand that such documents may be shared with third-party verification services for the sole purpose of confirming their authenticity and validity.

6. Data Security

We take reasonable steps to protect User information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

7. Children’s Privacy

The Directory is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country.

9. Third-Party Verification Services

We may utilize third-party verification services to assist in the verification process. These services may have their own privacy policies, which you should review carefully before submitting any documents.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify Users of any changes by posting the new Privacy Policy on the Directory. You are advised to review the Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at lesley@petnet.co.nz.

Please note that this Privacy Policy is intended to be used in conjunction with the Terms and Conditions. Make sure to update any bracketed information with the specific details of your Directory.

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